Report a Product Safety or Security Concern

Reporting Guidelines

Thank you for helping us maintain product safety and security. Your feedback helps us continually improve our products.

All reports are treated confidentially and reviewed by our security team
Please provide detailed information to help us investigate the issue thoroughly
Including your contact details allows us to follow up with updates and questions
Anonymous reports are accepted but cannot be followed up individually
Email verification is available for registered Hispec customers

What to Include in Your Report

Please share as much relevant information as possible about the product and the issue you’ve discovered.
Select the appropriate categories below:

"*" indicates required fields

Product Category*
Nature of Concern*
Impact Level*
Please provide:
  • Clear description of the issue
  • Steps to reproduce the problem
  • Product model and serial number
  • Installation environment details

Contact Information

Email Address*
Note: Providing contact information is optional but recommended for follow-up communications.

Your report helps us maintain the highest standards of safety and reliability in our products.
Thank you for contributing to product improvement.

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