Customer Service

Shipping & Delivery
We pride ourselves on our excellent levels of customer service and as a result we guarantee next day delivery on all of our products, subject to stock availability. Our cut off time for next day delivery is 3pm Monday - Thursday and 2pm on a Friday. 
Returns & Replacements
In the event of a faulty or incorrect Hispec item being despatched, our customer would need to raise a debit note for our attention and request a returns authorisation number. We would then immediately contact the customer to organise a carrier to pick up and return this product to ourselves, promptly issuing them with a note of credit.
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Updating Account Information
If you would like to update any of your current account information then please call us right away on 01257 262 197 so that we can make the necessary changes.